Veterinary Clinics
C. de Cartagena, 160, Chamartín, 28002 Madrid, España, Chamartín
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Veterinary clinic in Chamartín, Madrid
Animales Exóticos 24H is a veterinary hospital dedicated exclusively to exotic pets in Madrid. The team provides continuous 24-hour emergency care, specialized soft-tissue surgery, digital radiology, clinical laboratory testing, and dedicated hospitalization facilities.
Staff speak English
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Opening hours
Hours checked 15 Oct 2026 · source
pawenn summary of 28 Google reviews from April – October 2026
Several clients commend the dedication and bedside manner of vets like Alba, Patricia, and Diana, who resolve complex doubts and handle difficult exotic emergencies. However, other pet owners report a frustrating lack of empathy at the front desk and criticize a detached attitude during emotionally distressing visits.
A significant volume of critical feedback targets the clinic's pricing structure. Multiple reviewers consider emergency surcharges and specialized surgical quotes excessively steep, citing large bills for preliminary diagnostics and perceiving an overly commercial mindset when dealing with urgent animal injuries.
Some clients express gratitude for life-saving interventions in extreme situations, noting prompt assistance for rabbits and small rodents. However, a significant number of critical reviews mourn the loss of their companion animals following costly procedures or delays in scheduled surgeries, causing deep frustration.
They treat birds, rabbits, rodents, reptiles, fish, and other non-conventional companion animals 24 hours a day.
Yes, they provide continuous 24-hour emergency veterinary care and hospitalization for exotic animals year-round.
Yes, customer reviews highlight that emergency visits and unscheduled surgical interventions carry significantly higher fees.
Summary of public Google reviews; pawenn does not verify them.
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