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Veterinary Clinics

Banfield Pet Hospital

3148 E Camelback Rd Ste 1, Phoenix, AZ 85016, Camelback East

4.1(245 · Google)City average

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Address

3148 E Camelback Rd Ste 1, Phoenix, AZ 85016, Camelback East

Contact the business directly - pawenn takes no fees.

Prices

Checked 16 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Pharmacy on site

As the place states it on its own website.

About

Veterinary clinic in Camelback East, Phoenix

Banfield Pet Hospital in Camelback East provides veterinary care for dogs and cats on Camelback Road. Services include routine wellness checkups, core vaccinations, dental cleanings, digital radiography, and spay or neuter surgeries.

Specialties

SurgeryDentistryX-ray

Opening hours

Monday
7:00 AM⁠–⁠6:00 PM
Tuesday
7:00 AM⁠–⁠6:00 PM
Wednesday
7:00 AM⁠–⁠6:00 PM
Thursday
7:00 AM⁠–⁠6:00 PM
Friday
7:00 AM⁠–⁠6:00 PM
Saturday
7:00 AM⁠–⁠5:00 PM
Sunday
8:00 AM⁠–⁠3:00 PM

Hours checked 16 Oct 2026 · source

What customers say

pawenn summary of 16 Google reviews from April – October 2026

All reviews on Google
Mostly negative11 of 16 reviews

Recurring complaints regarding staff interactions

Although several clients commend helpful receptionists and caring technicians, critical reviews outnumber positive remarks. Dissatisfied owners describe clinical staff as rushed, lacking empathy during end-of-life care, and dismissive of client concerns during drop-off visits.

Mostly negative7 of 16 reviews

Severe frustration over communication gaps

Pet owners report persistent communication barriers, including unanswered phone lines, delays in prescription renewals, and contradictory instructions. Clients also highlight a lack of itemised treatment statements and unhelpful responses to formal customer inquiries.

Mostly negative5 of 16 reviews

Discontent over billing and subscriptions

Multiple reviewers express sharp dissatisfaction with veterinary charges, citing steep fees for simple diagnostic checks and unexpected charges. Pet owners also raise concerns about being bound to annual wellness contracts and continuing to be billed after contract termination.

Questions owners ask

What are the common criticisms of the Camelback location?

Recent reviews criticize administrative unresponsiveness, difficult phone contact, unexpected billing disputes, and rushed consultations.

Are itemised receipts provided for treatments?

Several clients report receiving only total transaction sums rather than comprehensive itemised statements of medications and procedures.

Is this clinic suitable for feline patients?

Positive reviews note that the clinic maintains a cat-friendly environment, though overall client satisfaction remains mixed.

Can appointments be booked through an online portal?

While online booking exists, reviewers recommend confirming appointments directly by phone to ensure IT scheduling synchronisation.

Summary of public Google reviews; pawenn does not verify them.

Location

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