Veterinary Clinics
2665 N Elston Ave, Chicago, IL 60647, Logan Square
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Checked 10 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.
Veterinary clinic in Logan Square, Chicago
Banfield Pet Hospital at Lincoln Park is located inside PetSmart on Elston Avenue. The practice offers preventive checkups, routine vaccinations, spaying, neutering, pet dentistry, and diagnostic testing for dogs and cats across Bucktown, Logan Square, and the North Side.
Specialties
Opening hours
Hours checked 10 Oct 2026 · source
pawenn summary of 22 Google reviews from April – October 2026
Clients describe mixed impressions of the clinic team. While several pet owners praise veterinarians and reception staff like Mary for gentle bedside care and clear guidance, other reviewers complain about indifferent service, rushed interactions, and dismissive attitudes during checkout.
Reviewers raise substantial concerns regarding treatment costs and wellness plan coverage. Although two clients found fees reasonable, multiple pet owners report feeling misled by unexpected add-on charges, high procedure estimates, and limited benefits included under monthly subscriptions.
Pet owners report noticeable communication hurdles when attempting to book appointments or request test results. Clients highlight unanswered phone lines, unreturned voice messages, and discrepancies between the online booking schedule and in-clinic availability.
Reviewers caution that monthly wellness packages primarily cover routine preventive visits, with many diagnostics and treatments requiring additional out-of-pocket fees.
Several clients note that the clinic frequently shifts toward drop-off appointments rather than allowing owners to accompany pets in examination rooms.
Clients report occasional scheduling conflicts where online appointment slots did not match hospital availability upon arrival.
Summary of public Google reviews; pawenn does not verify them.
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