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Veterinary Clinics

Banfield Pet Hospital

238 Atlantic Ave, Brooklyn, NY 11201, Brooklyn

3.7(556 · Google)City average

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Address

238 Atlantic Ave, Brooklyn, NY 11201, Brooklyn

Contact the business directly - pawenn takes no fees.

Prices

Checked 7 Oct 2026 · price listPrices as published by the place on the date shown. They can change - confirm before you book.

Good to know

  • Pharmacy on site

As the place states it on its own website.

About

Veterinary clinic in Brooklyn, New York

Banfield Pet Hospital in Brooklyn offers general veterinary medicine for cats and dogs. Services include comprehensive wellness exams, routine vaccinations, dental cleanings, microchipping, and soft tissue surgery. Preventive care packages are available alongside individual appointments.

Emergency: Non-emergency clinic; life-threatening emergencies referred to local emergency veterinary hospitals.

Specialties

SurgeryDentistry

Opening hours

Monday
8:00 AM⁠–⁠6:00 PM
Tuesday
8:00 AM⁠–⁠6:00 PM
Wednesday
8:00 AM⁠–⁠6:00 PM
Thursday
8:00 AM⁠–⁠6:00 PM
Friday
8:00 AM⁠–⁠6:00 PM
Saturday
8:00 AM⁠–⁠6:00 PM
Sunday
Closed

Hours checked 7 Oct 2026 · source

What customers say

pawenn summary of 27 Google reviews from April – October 2026

All reviews on Google
Mixed22 of 27 reviews

Praise for vets amid staff friction

Pet parents frequently highlight the gentle bedside manner and attentive care provided by primary veterinarians, particularly Dr. Martinez. Several clients note accommodating and polite interactions during wellness checks. However, multiple visitors criticize front-desk representatives and management for dismissive attitudes and unhelpful customer service.

Mostly negative14 of 27 reviews

Persistent communication and scheduling friction

Clients report recurrent problems reaching the clinic by phone, describing extended hold times reaching forty-five minutes and unexpected disconnections. Other reviewers mention unnotified appointment cancellations, misplaced patient history records, and conflicting scheduling information between online booking channels and the front desk.

Mostly negative10 of 27 reviews

Extended delays past appointment times

Lengthy wait times are a consistent complaint among visitors at this location. Several reviewers state that drop-offs and scheduled visits routinely experience delays of forty-five minutes to over an hour before a veterinarian is available. Pet owners also note that crowded check-in queues can complicate busy work schedules.

Questions owners ask

Can owners stay with their pet inside the examination room?

Recent client reviews indicate pet parents are often asked to hand their animals off to staff rather than accompanying them into private examination rooms.

How are appointment wait times at this location?

Pet parents report regular delays ranging from thirty minutes to over an hour past their scheduled appointment time.

What preventive care services are available?

The hospital provides comprehensive wellness checkups, routine vaccinations, microchipping, and Optimum Wellness Plans with in-house pharmacy support.

Does this clinic treat life-threatening emergencies?

The facility operates as a general wellness practice and advises pet owners to contact local emergency veterinary hospitals for critical trauma.

Summary of public Google reviews; pawenn does not verify them.

Location

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