The Center for Avian & Exotic Medicine is a specialized veterinary hospital on Manhattan's Upper West Side dedicated exclusively to the care of birds, reptiles, amphibians, and exotic mammals. Clinical services include wellness care, avian and exotic surgery, dental care, and diagnostics.

Specialties

Exotic animals

Opening hours

Monday: 9:00 AM⁠–⁠7:00 PM
Tuesday: 9:00 AM⁠–⁠7:00 PM
Wednesday: 9:00 AM⁠–⁠7:00 PM
Thursday: 9:00 AM⁠–⁠7:00 PM
Friday: 9:00 AM⁠–⁠7:00 PM
Saturday: 9:00 AM⁠–⁠7:00 PM
Sunday: 9:00 AM⁠–⁠7:00 PM

Hours checked 7 Oct 2026 · source

What customers say

pawenn summary of 9 Google reviews from April – October 2026

All reviews on Google

Mixed8 of 9 reviews

Specialized knowledge with occasional communication lapses

Many clients commend doctors such as Dr. Wilson for their deep knowledge and dedicated care toward birds, reptiles, and small mammals. However, several critical reviews express frustration over unreturned phone calls, difficulties requesting records, and perceived dismissal of client concerns regarding delicate exotic species.

Mixed5 of 9 reviews

Gentle handling alongside species-specific concerns

Owners of birds and guinea pigs highlight the gentle touch and careful bedside manner demonstrated during wellness checkups and treatments. In contrast, a critical review from a chameleon owner warned about complications following examination, advising owners to confirm practitioner experience with specialized reptiles.

Mostly positive3 of 9 reviews

Fair and transparent exotic care pricing

Reviewers emphasize that fees remain reasonable and competitive for specialized exotic pet medicine in New York City. Clients appreciate that veterinarians offer tailored care choices rather than solely quoting high-end interventions, keeping routine visits accessible.

Questions owners ask

Which types of animals does this clinic treat?

Reviewers highlight care for avian species, guinea pigs, parrots, and exotic reptiles, noting the practice focuses specifically on non-traditional companion animals.

How easy is it to reach the clinic by phone?

Clients mention that scheduling can be challenging due to high call volumes and advise utilizing online intake paperwork when booking.

Are diagnostic options and treatment estimates explained upfront?

Yes, pet owners report that veterinarians discuss multiple treatment pathways and provide transparent explanations without unnecessary upselling.

Summary of public Google reviews; pawenn does not verify them.