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Veterinary Clinics

Clínica Veterinaria Reino Animal

Av. de la Ciudad de Barcelona, 101, Retiro, 28007 Madrid, España, Retiro

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Address

Av. de la Ciudad de Barcelona, 101, Retiro, 28007 Madrid, España, Retiro

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About

Veterinary clinic in Retiro, Madrid

Clínica Veterinaria Reino Animal operates this clinic on Avenida de la Ciudad de Barcelona in Retiro. The practice delivers routine veterinary care, comprehensive blood and urine laboratory diagnostics, soft-tissue surgery, and specialized traumatology evaluations.

Emergency: Emergency veterinary mobile line

Specialties

SurgeryOrthopaedicsDentistryLaboratory

Opening hours

Monday
10:30⁠–⁠14:00, 15:30⁠–⁠20:30
Tuesday
10:30⁠–⁠14:00, 15:30⁠–⁠20:30
Wednesday
10:30⁠–⁠14:00, 15:30⁠–⁠20:30
Thursday
10:30⁠–⁠14:00, 15:30⁠–⁠20:30
Friday
10:30⁠–⁠14:00, 15:30⁠–⁠20:30
Saturday
10:30⁠–⁠14:00
Sunday
Closed

Hours checked 15 Oct 2026 · source

What customers say

pawenn summary of 5 Google reviews from April – October 2026

All reviews on Google
Mostly negative4 of 5 reviews

Staff turnover and growing dissatisfaction

Several clients express disappointment regarding recent changes in the veterinary staff, perceiving reduced empathy during visits. While a few cat owners report isolated positive experiences, criticism regarding a lack of dedication and distant demeanor predominates. Overall perception of the team commitment has noticeably declined in recent months.

Mostly negative3 of 5 reviews

Communication barriers and slow replies

Recurring complaints point to inadequate communication during unexpected events, such as unannounced changes of attending veterinarians. Furthermore, affected clients report delays in answering messages regarding worsening symptoms and unanswered follow-up calls. This lack of fluid coordination creates substantial frustration among visiting families.

Mostly negative3 of 5 reviews

Concerns over diagnosis and treatments

Critical reviews highlight complications following sedation procedures and medication plans that exacerbated fragile animal conditions. Pet owners voice distress over misidentified digestive disorders and clinical management they consider flawed. Aside from isolated favorable notes, recent patient outcomes have fostered widespread skepticism.

Questions owners ask

Are clients informed if their assigned veterinarian changes?

Recent feedback indicates that the clinic does not always provide advance notice regarding attending vet substitutions.

What are the opening hours of the clinic?

The center maintains extended daytime opening hours on weekdays for pet examinations and consultations.

How does the clinic handle post-visit questions or emergencies?

Multiple clients mention delays when attempting to reach the clinic by phone or message for post-visit follow-up.

Summary of public Google reviews; pawenn does not verify them.

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