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Veterinary Clinics

Crossroads Animal Clinic

16500 FM 529, Houston, TX 77095, District A – Spring Branch / Northwest

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Address

16500 FM 529, Houston, TX 77095, District A – Spring Branch / Northwest

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About

Veterinary clinic in District A – Spring Branch / Northwest, Houston

Crossroads Animal Clinic is a companion animal veterinary hospital located on FM 529 in Northwest Houston, Texas. The clinic has provided veterinary care and treatments for local pets since 1994.

Opening hours

Monday
7:00 AM⁠–⁠6:00 PM
Tuesday
7:00 AM⁠–⁠6:00 PM
Wednesday
7:00 AM⁠–⁠6:00 PM
Thursday
7:00 AM⁠–⁠6:00 PM
Friday
7:00 AM⁠–⁠6:00 PM
Saturday
Closed
Sunday
Closed

Hours checked 10 Oct 2026 · source

What customers say

pawenn summary of 6 Google reviews from October 2025 – October 2026

All reviews on Google
Mixed5 of 6 reviews

Caring support staff alongside mixed feedback

Clients share divided views about the clinic team. Several pet parents praise the compassionate care and helpful guidance provided during emotional situations with their animals. In contrast, other reviewers express frustration with attending veterinary staff, reporting dismissive bedside manners and perceived lack of empathy during consultations.

Mostly negative3 of 6 reviews

Dissatisfaction with exam and diagnostic pricing

Pet owners frequently criticize the clinic's fee structure, describing exam fees and diagnostic quotations as noticeably higher than nearby veterinary practices. Multiple reviewers cite high charges for basic visits and feel that the pricing does not align with the level of service and care delivered.

Mostly negative3 of 6 reviews

Frustration with automated phone system

Communication responsiveness is a prominent concern among reviewers. Clients express frustration with having to interact with an automated artificial intelligence phone system rather than human staff, while others cite unreturned emails and missing post-visit medical summaries.

Questions owners ask

How does the clinic handle phone calls and inquiries?

The clinic utilizes an automated phone assistant, though several clients express a preference for speaking directly with staff.

How do clients evaluate the clinic's examination fees?

Several reviewers note that exam fees and diagnostic quotes are higher than other neighborhood veterinary clinics.

Can pet owners request post-visit care summaries?

Clients can request medical notes, though some reviewers experienced delays in receiving documentation.

Summary of public Google reviews; pawenn does not verify them.

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