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Grooming salon in West Lawn, Chicago
Guau dog grooming is a pet grooming salon located on West 63rd Street in West Lawn, Chicago. The shop provides dog bathing, brushing, and haircut styling services.
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Hours checked 10 Oct 2026 · source
pawenn summary of 6 Google reviews from October 2025 – October 2026
Reviewers note that front desk personnel can be welcoming and communicative when admitting dogs for appointments. Multiple clients describe pleasant customer service and helpful staff when checking in. Conversely, critical reviews report that the salon appeared understaffed, with groomers failing to supervise pets safely or follow owner instructions.
Several pet parents report pleasing grooming outcomes, noting that their dogs left smelling fresh with tidy haircuts. In contrast, negative reviews describe severe styling issues, including unexpected full shave-downs without owner permission. Disgruntled clients also reported post-grooming skin irritation and ear infections requiring veterinary visits.
Some owners report that their dogs returned home happy and relaxed without signs of distress after grooming sessions. However, critical reviewers raise urgent safety concerns about pets being left unattended on elevated grooming tables. Clients also describe dogs returning with itchy skin, ear inflammation, and water entering the ear canals during baths.
Yes, reviewers recommend booking in advance because the salon experiences high demand and potential appointment delays.
Clients report that staff inspect the pet's coat upon arrival to check for matting before confirming services.
Reviewers mention that staff are willing to answer phone calls and provide progress updates while a pet is being groomed.
Summary of public Google reviews; pawenn does not verify them.
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