Hot Dogs & Cool Cats All Breeds Grooming

Most customers praise salon owner Terry and her staff for their long-standing grooming experience, friendly customer service, and willingness to fit pets in quickly. Reviewers appreciate that the team asks thorough questions before starting and communicates clearly. One client voiced dissatisfaction over a lack of apology after an incident, though most patrons report helpful service.

Pet owners appreciate the swift grooming turnarounds, often noting completion in roughly two hours compared to longer waits elsewhere. Reviewers highlight tidy haircuts, clean coats, and cute bandanas, with dogs returning home looking sharp and smelling great. One customer noted an uneven and rushed nail trim, while other clients express satisfaction with grooming results.

Several reviewers note that staff display genuine warmth towards dogs, accommodating timid or anxious pets during regular appointments. However, one customer reported a serious incident where a nervous 100-pound dog was dropped while being lifted onto a grooming table. While regular visitors feel confident in the salon's gentle approach, handling larger pets remains a noted concern.