Grooming
2360 W Oregon Ave, Philadelphia, PA 19145, South Philadelphia
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Grooming salon in South Philadelphia, Philadelphia
PetSmart Grooming is a full-service salon located inside PetSmart on West Oregon Avenue in South Philadelphia. Stylists provide baths, brush-outs, and breed-standard haircuts for dogs and cats of all sizes. Available salon services also include walk-in nail trimming, teeth cleaning, ear cleaning, and de-shedding treatments.
Opening hours
Hours checked 16 Oct 2026 · source
pawenn summary of 5 Google reviews from October 2024 – October 2026
Customer reviews for salon staff reflect notable dissatisfaction. While one client praised groomers for their willingness to care for an elderly pet, multiple visitors report encountering dismissive and rude behaviour at reception, describing staff members as lacking patience during drop-off.
Handling of pets has drawn negative feedback from several reviewers. One pet owner appreciated that staff accommodated a seventeen-year-old dog, but other clients expressed worry about groomers showing impatience with nervous animals and displaying little empathy towards anxious pets.
Communication around appointment intake and service requirements is a recurring source of complaint. Reviewers recount abrupt interactions regarding vaccination paperwork and strict rabies deadlines, reporting that staff offered little flexibility or helpful guidance when turning dogs away.
Yes, some pet owners report groomers accepting senior dogs for basic care, although staff adhere strictly to corporate age and health criteria.
Yes, clients note that dogs must have up-to-date rabies immunisations, and staff strictly turn away pets if records show expired dates.
Yes, customers can arrange bath and styling sessions through the central chain booking platform.
The salon lists feline grooming services online, though availability depends on trained cat stylists being on shift.
Summary of public Google reviews; pawenn does not verify them.
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