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PetSmart Grooming in University Park provides grooming care on Greenville Avenue in Dallas. The salon offers dog and cat bathing, custom haircuts, brush outs, nail trimming, ear cleaning, and coat conditioning.
Opening hours
Hours checked 17 Oct 2026 · source
pawenn summary of 5 Google reviews from October 2025 – October 2026
While one owner praised top-notch styling and a well-groomed coat, several clients report unsatisfactory haircuts. Unhappy reviewers describe uneven trims, requests for teddy bear styles being ignored, and extreme clipping that left sensitive skin irritated and closely shorn.
Feedback concerning staff members is largely critical, despite isolated praise for dedicated stylists. Reviewers recount unhelpful interactions when asking for assistance, perceived indifference at check-in, and abrupt cancellations when arriving for previously confirmed bookings.
One pet parent commended the careful handling of a high-energy dog, but other reviewers expressed deep reservations. Reports include groomers blaming natural puppy movement for poor cuts, alleged clipper abrasions, and a perceived lack of compassion towards distressed animals.
Yes, pet owners can schedule grooming and bathing services through the online reservation system.
Clients advise confirming coat condition early, as heavy matting or large coats may result in appointments being rescheduled.
Yes, cat grooming appointments are offered alongside standard canine grooming services.
Stylists provide breed haircuts, though pet owners emphasize giving precise instructions at drop-off to ensure desired styling.
Summary of public Google reviews; pawenn does not verify them.
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