Pet Shops
1101 S Canal St, Chicago, IL 60607, Near West Side (West Loop / Greektown / Little Italy)
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Pet shop in Near West Side (West Loop / Greektown / Little Italy), Chicago
PetSmart at South Gate Market stocks pet foods, leashes, beds, and health products for domestic pets. Available amenities at this facility include dog grooming salon services, training lessons, and adoption areas.
Opening hours
Hours checked 10 Oct 2026 · source
pawenn summary of 15 Google reviews from April – October 2026
While a couple of retail customers note helpful floor assistance during simple shopping trips, reviews are dominated by sharp criticism of the salon team. Pet owners repeatedly cite unprofessional encounters, rude attitudes, and poor customer communication upon arrival.
Clients express significant dissatisfaction with dog grooming outcomes at this location. Reviewers describe uneven haircuts, shaved or scalped coats on doodle breeds, and even flea transmission following salon visits, leading multiple pet parents to avoid returning.
Shoppers find the store interior clean and adequately stocked with pet supplies once inside the complex. However, patrons report notable difficulty finding the storefront within the South Gate Market center and complain about unclear navigation for free retail parking.
Free validated parking is available in the market complex garage, but reviewers warn that wayfinding signs can be difficult to spot.
Yes, the store operates a pet grooming salon, though recent customer reviews express strong dissatisfaction with service quality.
Yes, leashed pets are permitted inside the store for shopping and salon visits.
Summary of public Google reviews; pawenn does not verify them.
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