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Pet shop in South Valley, Los Angeles
PetSmart on Victory Boulevard caters to pet parents across the West San Fernando Valley. The store features a wide selection of foods, supplements, habitats, and accessories. Facilities include a pet grooming salon, PetsHotel pet boarding, Doggie Day Camp, and positive dog training classes.
Opening hours
Hours checked 9 Oct 2026 · source
pawenn summary of 30 Google reviews from April – October 2026
Many reviewers commend specific salon stylists like Johanna, Mayra, and Asal for their accommodating and gentle grooming work on small dogs, as well as knowledgeable floor associates like Andrea. In contrast, several clients express deep dissatisfaction with pet hotel reception, citing rude treatment of senior dog owners and cancelled boarding reservations.
Clients report attractive grooming outcomes on small breeds and chihuahuas, noting clean coats and well-groomed appearances. In one notable instance, knowledgeable employees helped save an ailing pet gecko. Conversely, a dissatisfied client reported an ineffective de-shedding treatment on a Husky where paid furmination services did not meet expectations.
Pet owners appreciate the store's reliable inventory of specialized cat food, prescription diets, and litter options, along with comfortable boarding suites for dogs. However, several visitors mention that the store environment feels slightly tired or understaffed, with occasional fifteen-minute waits for assistance in the bird and specialty aisles.
Clients regularly highlight stylists Johanna, Mayra, and Asal for attentive and high-quality dog grooming.
Yes, cat owners report that this store is reliably stocked with both standard and prescription pet foods.
Yes, the store features boarding suites, though reviewers suggest verifying vaccine and reservation policies in advance.
Some shoppers report occasional waits of fifteen minutes or more when seeking assistance from specialty department staff.
Summary of public Google reviews; pawenn does not verify them.
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