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Pet shop in Podgórze Duchackie, Kraków
Pet and aquarium store on Wysłouchów street in Kraków. Offers pet accessories as well as birds, rabbits, guinea pigs, and hamsters.
Opening hours
Hours checked 3 Oct 2026 · source
pawenn summary of 8 Google reviews from April – October 2026
Feedback regarding live pets purchased in the store is sharply divided. While some customers enjoy healthy guinea pigs and lovebirds, other buyers report sudden deaths of newly acquired turtles and sick budgies shortly after bringing them home from the shop.
Some shoppers praise the owner's knowledgeable advice and enthusiasm for aquariums and rodent care. On the other hand, several reviews criticize unhelpful communication, an uncomfortable atmosphere, and outright refusals to address customer complaints.
Many regulars commend the extensive pet food selection, high-grade hay, and swift order fulfillment via the web shop. Simultaneously, buyers attempting to return accessories or report ailing pets encountered firm rejections, leading to considerable dissatisfaction.
The shop is located at Wysłouchów 43 in the Kurdwanów neighborhood of Kraków.
Rafa sells pet food, hay, aquarium equipment, as well as small rodents, birds, and fish.
Yes, reviews mention rapid order fulfillment and home shipping through their online store.
Customer reviews indicate that the shop strictly rejects complaints or returns for live pets and accessories.
Summary of public Google reviews; pawenn does not verify them.
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